Help with our online shop

In stock

This means that we have the item available in our Auckland warehouse, and can be dispatched immediately.

Out of stock

This means that we usually keep the item in stock, but we've run out. The product page will indicate an ETA where available.

On demand

This means that we don't hold the product in stock, but we can get it in for you. We'll get the latest price and availability from the supplier and let you know.

Not available

This means that we can't get the item anymore. It may have been replaced by an item that we can get, or it may have been discontinued altogether.


Every product page shows each appliance model that the product works with.

The compatibility list isn't always exhaustive. Get in touch if you're unsure.